Blog
Everyone would love to be headhunted. But how do you get noticed in such a crowded market?
Why do people take on second jobs? It’s a growing trend. Some of it might reflect the economy but it’s much more than that.
By Leon Gettler
Customer service is a critical element of business success. Every contact your customers have with your business is an opportunity for you to improve your reputation with them. Done well, it increases the likelihood of further sales. From people’s telephone manner to the efficiency of order-fulfilment systems, almost every aspect of your business affects the way your customers view your business. There are specific measures managers can put in place to increase their levels of customer care.