Blog
As each new year comes around, the time has come to reflect on the year that was and to also look forward to what 2019 will hold. As part of this process, it is tradition to re-evaluate some of our life choices and see where we can make changes or improvements.
Based on a recent AIM survey, nearly 85% of people said they plan on having New Year’s resolutions. So, let’s take a closer look at what will be the top three goals for 2019.
I’m in Sales and I’m really proud of it. I find that most full-time sellers, working for a great company or delivering a great product or service, usually are. However, when you move into the realm of seller-doers, it’s a whole different story.
But what is a seller-doer? Those that must win the work and deliver the work they win, i.e. Engineers, Architects, Accountants, Consultants. This covers most professional services firms and small business owners, general managers and MDs that do not rely on a full-time sales team to secure business.
Being a leader has moved beyond just giving your staff directions and expecting that the job will get done. If they want to thrive and be the best in today’s fast-paced work environment, leaders must be able to help organisations quickly adapt to change and uncover new opportunities for growth. They need to engage effectively with not only their team but also other departments and external stakeholders to ensure success.
It works just like the grease that keeps the wheels of your organisation turning. A lack of effective communication between teams, managers, and employees will almost certainly grind your business to a halt.
Most of the time, we attribute organisational success to the decisions of senior executives. This ignores the fact that every single one of us, regardless of our position, make critical decisions each day that all contribute to long-term results.
As long as we feel empowered and confident, we can contribute and transform our organisations from the inside out. We can all make the choice to become a leader, and by developing a leadership state of mind, we can inspire ourselves and the people around us.
Across every industry, emotional intelligence skills are in high demand. According to the last World Economic Forum’s Future of Jobs report, 71% of employers already value emotional intelligence more than the traditional IQ test.
But what is emotional intelligence and why is it so important in the workplace? Also, how can we harness it to become better leaders and managers?
Customer-centricity is one of the most overused terms in business today. One organisation may talk about being customer-centric in the way they service their customers, another in the way they design their products, and yet another in the way they make solutions available for purchase.
The same is true in sales. Most organisations take pride in being customer-centric, yet in almost all cases, this does not translate to frontline sellers and how they approach and engage clients.
Mindfulness is based on the science and medical discipline of neuroscience. In a nutshell, it’s about focusing [without distraction] on what’s happening right now. It is the psychological process of bringing your attention to the experiences that are occurring in the present. Mindfulness isn’t concerned with the past, and it certainly isn’t concerned with the future.
The pace of change in the world can be dizzying. Particularly when we consider the effects that digital technologies are having on the world of work. While we might be vaguely aware that big changes are coming, it can be difficult to fully grasp the challenges so we can begin preparing for an uncertain future.
How do you feel when someone says thank you? Whether it be for our efforts, or achievements, most people appreciate being told they are appreciated. Assuming sincerity in its delivery, a simple ‘thank you’ can go a long way to making people feel valued and respected. According to Aon Hewitt’s 2012 Trends in Global Employee Engagement report, 90% of employees agree recognition is a key driver of their engagement.
