Blog

Conflict resolution is a critical managerial skill, but it is often dumped in the too-hard basket while issues are left to fester. Amanda Lohan reports.

As economies slow around the world, marketers are starting to realise that the old way of selling is dead, or at least mortally wounded. Melissa Wilkinson reports.

A people person, Ben Fargher, CEO of the National Farmers' Federation, is at the sharp end of a lobby group striving for change. By Jason Day

Failed crops, dead stock, or even just the inconvenience of water restrictions in suburbia, the past decade has seen the rippling and widespread effects of drought touch most people's lives.

Sales people have to ramp it up during tough times. Kurt Newman explains how.

To keep misunderstandings in business to a minimum; clear, concise written communications are essential. By Patricia Hoyle A computer on every desk, the internet, email and SMS all mean we now spend more time communicating and gathering information through the written word. Communication has become easier. Yet, it is not necessarily better. Poor written communication costs money. Complex and wordy documents or websites mean, at best, clients or customers will phone for explanations. At worst, they will stop reading or click to another website.

The growth in online e-learning and wireless technology opens the door for 'anywhere, anytime' training. By Melissa Wilkinson

Successful businesswoman Maureen Houssein-Mustafa is big on ambition, learning, people, and the will to achieve. By Richard Jones

Investing in your staff during hard times is a recipe for success. By Karalyn Brown 

If the economic downturn has taught RedBalloon CEO Naomi Simson one thing, it is that there is a direct correlation between an engaged workforce and the profitability of an organisation. She has put this into practice herself.

Lexus Australia Chief Executive John Roca knows what it is like to face an economic downturn; he's been there before. By Richard Jones

Sports coaches know that it is the whole team that will deliver success or failure, yet business coaches are often only asked to focus on individual performance. By Vanessa Fudge