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Quality content works as a powerful driver for attracting customers and completing sales but the benefits of management reach beyond increased revenue.
 

Keeping active at work is good for your health and your business, writes Hannah Flannery Sure, your left over chicken curry may be more appealing than a midday workout, but for the many Australians at desk jobs sitting for up to eight hours a day, it's a good idea to get up and move, especially if your lunch break is the only opportunity. According to research from the American College of Cardiology and the Pennington Biomedical Research Centre, we're greatly increasing the risk of bowel cancer, heart disease, obesity and diabetes by remaining at our desks for hours

by Leon Gettler The only way to boost a business is to have a top sales team. Companies everywhere are now looking to do this to grab market share. But running a sales team requires special management skills. Tim Donnelly at Inc.com recommends making sure you hire only good sales teams, people who are naturals, and implementing one on one coaching.

By Leon Gettler Good managers need know how to communicate and get the message across. Without good communication, managers fail to gain commitment from employees. They can also fail to achieve business goals and they can forget about developing rapport with the people on their team. In short, they can fail as leaders no matter how good their intentions may be. The problem is communication skills are not usually taught.

By Leon Gettler It’s a fact. Some employees don’t measure up and are chronic under achievers. The manager’s job is to deal with it. And they have to deal with it carefully. The problem is a lot of managers don’t do it that well. According to research institute Roffey Park, 40 per cent of managers think their employer is no good at tackling underperformance.

By Leon Gettler With apologies to Elton John, sorry is not the hardest word. But for managers, apologies are a tricky business. A good apology can defuse customer and investor anger. But it can also strengthen negative associations between the brand and the problem — particularly if there is the threat of litigation or if the issue is politically charged. A good apology can also defuse unfortunate incidents in the workplace, from bullying to inappropriate jokes.

By Leon Gettler Many managers these days feel overworked. They’re now working longer hours because companies have thinned the layers of corporate bureaucracy. This sort of approach is encouraged by markets which increasingly judge firms according to their revenues per employee. At the same time, many managers spend an inordinate amount of time travelling or sitting in meetings.

By Leon Gettler From time to time, we’ll all run into toxic co-workers. We’ve all met them, the usual collection of whingers, stress-heads, bullies, gossips, office politicians. How does a manager deal with that, and make things, well, less toxic. Leadership consultant Robert Bitting says managers need to examine the causes of the toxicity and see if there are patterns. For example, is it worse on Mondays than Fridays? What’s the person’s health like? Is it just in certain situations and with certain people?

By Leon Gettler In a crowded market, talent is what gives business that competitive edge. Nurturing talent is now the big challenge for managers. It improves quality of service and productivity. It creates a solid knowledge base regarding the organisation’s processes, policies and procedures. It also creates alignment with the organisation’s culture and improves work efficiency. But then, nurturing talent has its challenges. How does the manager nurture talent in a way that will make them willing to stay with the organisation in order to have the maximum positive impact on your business?

Everyone would love to be headhunted. But how do you get noticed in such a crowded market?