• Finance for Non-Finance Managers
    The Finance for Non-Finance Managers short course provides a practical guide to analysing financial data and understanding the implications of financial performance. It introduces all aspects of financial management from planning through to budget review and reporting on financial outcomes. *Now available in Parramatta, NSW.
  • Ethics and Governance
    The Ethics and Governance short course is designed to improve your understanding of ethical behaviour at both the individual and organisational levels. Focusing on interpreting legislation, policies and procedures to make ethical decisions; this program will also introduce practical strategies for managing potential conflicts of interest in the workplace.
  • Effective Workplace Relationships
    The Effective Workplace Relationships short course is designed to build your interpersonal skills and assist you in becoming a more effective communicator. Focusing on communication and behaviour, you will learn strategies to be more responsive to others and to foster positive workplace relationships.
  • Effective Communication
    This short course explores the personal impact cycle, and the role that communication plays in perception. You will learn a range of proven communication techniques and strategies, allowing you to develop and maintain successful workplace relationships. *Now available in Parramatta, NSW.
  • Effective Business Writing
    The Effective Business Writing short course provides you with practical tools and techniques to effectively develop professional business communications. This course will enable you to write structured, high quality and engaging workplace documents. *Now available in Parramatta, NSW.
  • Develop a Compelling Business Case
    This short course helps you develop the skills required to formulate strong business cases, as well as other objective-driven submissions.
  • Dealing with Difficult Behaviours
    The Dealing with Difficult Behaviours short course supports your development as a proficient communicator, adept in dealing with challenging personalities and situations. Through this course you will gain the confidence and professionalism to maintain composure in the face of difficulty. *Now available in Parramatta, NSW.
  • Customer Service
    The Customer Service short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all customer touch points and focusing on professional communication, this course will help you manage and monitor the effectiveness of your service to customers. *Now available in Parramatta, NSW.
  • Critical Thinking and Problem Solving
    The Critical Thinking and Problem Solving short course provides you with the skills you need to make decisions that are aligned to business goals. The course considers a range of models and techniques and provides practical guidance on how to implement them in your workplace.
  • Create Strategic Human Resource Plans
    This short course addresses how to develop, implement and maintain a strategic approach to planning and managing human resources. Your increased ability to identify HR issues and champion improvements will see that HR activities are effectively integrated and aligned with the strategic objectives of your organisation.