Advanced Presentation Skills
This short course applies the principles of persuasion and connection to developing and delivering an influential presentation. Participants will learn vital skills in building structured yet engaging presentations that convey ideas and connect with a range of audiences.
Analyse and Present Research Information
The Analyse and Present Research Information short course focuses on practical research methodologies and analysis techniques. It provides an end-to-end exploration from research planning through to analysis and the compilation and presentation of findings.
RISA Induction - Standard 11 Surface (Refresher)
This program is designed for workers in the resources industry who have completed a recognised Standard 11 induction and hold a current Statement of Attainment. This program has been designed for inductees wishing to renew their Standard 11 induction for another 5 years.
The Assertiveness Techniques short course will provide you with personal insight into the ways in which you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and express your views and plans.
Building Client Relationships
The Building Client Relationships short course provides valuable insight into building sales, retaining business and increasing referrals through the development of successful long-term client relationships. It explores how to identify, differentiate and customise solutions with new and existing clients and how to leverage enhanced interpersonal skills for success.
Building Team Performance
The Building Team Performance short course examines the dynamics of teams in the workplace and the role of a leader in creating, nurturing and maintaining a performance-based culture. Using practical tools for setting team goals, establishing performance measures and working collaboratively, you will learn how to effectively coach and develop team members to achieve performance outcomes.
The Business Networking short course provides essential insight into the art of creating and maintaining strong and far reaching business networks. It explores identifying appropriate networks, network participation and personal networking competencies.
The Change Management short course takes a look at why people resist change and the skills and qualities you need to effectively manage change. This course provides you with the tools you need to analyse, scope, plan and implement change programs for your business.
Coaching and Mentoring
The Coaching and Mentoring short course focuses on developing the necessary skills to facilitate a learning relationship including implementing a program and reviewing its effectiveness.
The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. It demonstrates a pragmatic approach that will help you deal with and resolve conflict.