The Change Management short course takes a look at why people resist change and the skills and qualities you need to effectively manage change. This course provides you with the tools you need to analyse, scope, plan and implement change programs for your business.
The Business Networking short course provides essential insight into the art of creating and maintaining strong and far reaching business networks. It explores identifying appropriate networks, network participation and personal networking competencies.
Building Team Performance
The Building Team Performance short course examines the dynamics of teams in the workplace and the role of a leader in creating, nurturing and maintaining a performance-based culture. Using practical tools for setting team goals, establishing performance measures and working collaboratively, you will learn how to effectively coach and develop team members to achieve performance outcomes.
Building Client Relationships
The Building Client Relationships short course provides valuable insight into building sales, retaining business and increasing referrals through the development of successful long-term client relationships. It explores how to identify, differentiate and customise solutions with new and existing clients and how to leverage enhanced interpersonal skills for success.
The Assertiveness Techniques short course will provide you with personal insight into the ways in which you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and express your views and plans.
RISA Induction - Standard 11 Surface (Refresher)
This program is designed for workers in the resources industry who have completed a recognised Standard 11 induction and hold a current Statement of Attainment. This program has been designed for inductees wishing to renew their Standard 11 induction for another 5 years.
Analyse and Present Research Information
The Analyse and Present Research Information short course focuses on practical research methodologies and analysis techniques. It provides an end-to-end exploration from research planning through to analysis and the compilation and presentation of findings.
Advanced Presentation Skills
This short course applies the principles of persuasion and connection to developing and delivering an influential presentation. Participants will learn vital skills in building structured yet engaging presentations that convey ideas and connect with a range of audiences.
Advanced Design and Assessment for VET Practitioners
This short course is focused on the design and development of effective learning programs and strategies, aligned to the requirements of Training Packages or Accredited Courses. You will reflect upon and evaluate your training practices to develop a plan for continuing professional development.
Essential Selling Skills
The Essential Selling Skills short course provides you with the framework to manage your sales activities and the practical skills to identify prospects and present compelling solutions. You will learn techniques to successfully identify and negotiate sales opportunities to improve your sales results.
*Now available in Parramatta, NSW.