The Australian Institute of Management has worked with hundreds of corporate and public sector clients to deliver customised training and development solutions. The following case studies examine just a few of these solutions. To find out how AIM can deliver a tailored solution for your organisation, call 1300 658 337.

The Brief

For the last seven years AIM has partnered with a multinational, multi-disciplined commercial group that employs more than 135,000 people worldwide, conducting a middle management development program. This program is intended to clarify the expectations the group has of its managers, develop appropriate skills and knowledge, and enhance the managerial understanding of the diverse nature of the group. 

The Solution
AIM developed a program for senior managers that built on existing offerings and resulted in a qualification. Each module was tailored to suit the company’s operating environment with key internal speakers being used during each topic. The program has been praised for its business relevance and has been very successful in enhancing the competence of middle management while developing a deeper understanding of the diversity of the group. Over 250 managers have now attended.

 

The Brief

A local government authority approached AIM seeking to increase collaboration and innovation skills. The objective was to increase understanding of ‘innovation’ and to embed related systems and processes within the council’s practices.

The Solution
Following extensive consultation with council representatives, AIM designed and developed a unique training program. Essential to the design were linking contemporary innovation theories (e.g. Left v-Right Brain Theory, and Lateral Thinking) and innovation policy. Delivered by our expert facilitators, the workshop comprised highly interactive sessions including role plays and scenario discussions that allowed for maximum engagement of the diverse audience group.

 

The Brief

A well-known and celebrated university partnered with AIM in order to support the university to achieve its objective of continually improving capability, while developing and retaining outstanding and high-potential supervisors. The objective was to help understand the roles and responsibilities as a supervisor at the university and to develop relevant knowledge and skills which could be transferable to the work environment.

The Solution
Working closely with the career development branch in the university, AIM developed a tailored New Supervisor program. This program was highly customised and was facilitated over three continuous days, making for a rich learning environment. It included interactive workshops using fully-customised case studies, role-plays and discussions around specific workplace scenarios. AIM worked in close liaison with key university stakeholders to update the content and ensure it met the required outcomes for their new supervisors.

 

The Brief

One of the world’s largest liquid storage businesses presented AIM with a challenge: their practice of recruiting employees based on technical capabilities had left a gap in their management skills. As a leader in their industry, this company wanted to ensure their team could act smarter and faster when responding to a demanding and continually changing business environment.

The Solution
Offering personalised support and a focus on practical and pragmatic learning experiences, AIM provided the company with access to the Certificate/Diploma in Frontline Management and Graduate Certificate/Graduate Diploma in Management Practice. The training has helped to create a much stronger culture of innovation. According to feedback from the Managing Director, staff are now challenging the status quo with considered questioning and suggested improvements throughout the business.

 

The Brief

A public sector agency with over 5,200 employees approached AIM looking to ensure consistency of skills and efficiency of knowledge across emerging leaders. The objectives were to cultivate outward-looking leaders, develop the skills needed to meet organisational priorities, strengthen their capability to prepare for and tackle the big issues, embrace innovation by being open to new ideas, and manage change in a constructive and inclusive way.

The Solution
In direct consultation with internal stakeholders, AIM designed and developed an emerging leaders program – based specifically on the public service’s Integrated Leadership System. A feature of the program was its alignment to the nationally recognised qualification, Diploma of Government (Management). This meant that participants, while achieving the learning outcomes of the course, were also rewarded with a recognised qualification. Another feature of the AIM solution was the appointment of only the most suitable and relevant facilitator with extensive public sector experiences. AIM was able to match the facilitator’s expertise with the context and objectives of the module to more effectively deliver on the learning outcomes.