Where’s my sophistication? I was sure I put it somewhere safe.

By Dr Samantha Johnson

“The biggest single problem with communication is the illusion that it has taken place.”  - George Bernard Shaw

How ironic is it, that each of us claims to be an effective communicator and yet each of us knows that most of us are not!  Admitting to having communication flaws is a little like admitting to being a tailgater on the road.  We all do it but we rarely admit to it.

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